At Zippys, we’re all about top-notch accessories and happy customers. But heads up—we don’t offer returns or refunds. We only provide replacements for damaged items.
No Returns and Refunds
1. No Returns: All sales are final. No take-backs!
2. No Refunds: Choose wisely, as we don’t offer refunds.
Replacements for Damaged Products
1. Eligibility: Damaged product? You’re eligible for a replacement. No replacements for misuse, accidents, or normal wear and tear.
2. Notification Period: Tell us within 7 days if you get a damaged product. Late notifications won’t be eligible for replacement.
How to Request a Replacement
1. Contact Us: If you receive a damaged product, email us at (email) with:
- Your order number
- A description of the damage
- Photos of the damaged product
2. Review Process: We’ll review your request and may ask for more info.
3. Approval and Replacement: If approved, we’ll send a replacement at no extra cost.
Shipping Costs for Replacements
1. Standard Shipping: We cover standard shipping for replacements. Need it faster? Extra charges apply.
2. Return of Damaged Product: We may ask you to return the damaged product with a prepaid shipping label.
Exceptions
1. Non-Eligible Items: Items not bought directly from our website aren’t eligible for replacements.
2. Incorrect Orders: Got the wrong item? Contact us immediately, and we’ll fix it.
Contact Us
For questions about our Return and Refund Policy, reach out to us at:
Zippys,
Address: UG – 42,43,44. Vijay Chambers, Thribhuvan Road, Grant Road East, Mumbai – 400004.
Email: zippys.sales@gmail.com
Phone: +91 9820781084
Effective Date: June 27, 2024